1. Who we are
Verbato Ltd is a company registered in England and Wales. Our registered office is in London, United Kingdom. When we refer to "Verbato", "we", "us" or "our" in this policy, we mean Verbato Ltd.
2. What information we collect
When you use our website or contact us, we may collect the following information:
- Name and email address (when you email or call us)
- Company name and website URL (if you choose to provide them)
- Details about your project (as described in your message to us)
- Phone number (if you provide it during communication)
- Technical data such as your IP address, browser type and operating system (collected automatically when you visit our website)
3. How we use your information
We use the information you provide to:
- Respond to your enquiries and provide quotes
- Deliver the services you have requested
- Send you relevant information about our services (only with your consent)
- Improve our website and services
We do not sell, rent or share your personal information with third parties for marketing purposes.
4. Legal basis for processing
We process your personal data on the following legal bases:
- Consent: when you subscribe to communications from us
- Legitimate interest: for responding to enquiries and improving our services
- Contract: when processing is necessary to deliver services you have requested
5. Data retention
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Enquiries are retained for up to 24 months unless we enter into a business relationship, in which case data is retained for the duration of that relationship plus 6 years.
6. Your rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict processing of your data
- Request data portability
To exercise any of these rights, contact us at hello@verbato.com.
7. Cookies
Our website uses essential cookies required for basic functionality. We do not use advertising or tracking cookies.
8. Third-party services
We use third-party services for email and website hosting. These providers process data on our behalf under appropriate data processing agreements.
9. Contact
If you have questions about this privacy policy or how we handle your data, please contact us at:
Verbato Ltd
London, United Kingdom
hello@verbato.com
+44 (0) 20 8638 6450